Powered by advanced AI that understands what you lost—not just keywords. Our intelligent system searches dozens of verified venues instantly.
One report searches dozens of verified locations. Something impossible to do manually.
Search 500m, 2km, or city-wide based on your confidence level
Understands context and meaning, not just keywords
Only legitimate, trusted businesses. No scams.
Get notified the moment a venue logs a match
Three simple steps to reunite with your lost item.
Tell us what you lost and roughly where. You don't need to remember the exact location.
AI searches partner venues within your area and automatically matches based on details.
When a match is found, venue staff will verify and contact you to arrange collection.
Traditional lost & found is broken. We're fixing it.
Everything you need to know about reporting lost items
Our AI analyses item descriptions semantically, not just by keywords. It understands context and meaning, so it can match "silver Apple Watch" with "grey smartwatch" automatically. The system evaluates 15+ attributes including category, brand, model, colour, and location to find the best matches.
Completely free for customers. You only pay if you choose to have an item delivered (shipping costs). Otherwise, there are no fees to report or search for your lost items.
If you select a specific venue, we search that venue plus nearby venues in case your item was handed in elsewhere. Alternatively, you can search a general area or entire city. The more specific you are, the better the match quality.
Venue staff review all AI matches before contacting you. Once verified, they'll reach out via email or phone to arrange collection or delivery. You'll get instant notifications at every step.
Absolutely! Items are kept in our system indefinitely. Even if your item was logged months ago, our system will match it with your report and notify the venue to contact you.
We partner with verified venues including hotels, restaurants, bars, clubs, gyms, transport hubs, and event venues across the UK. The network is growing daily as more venues join.
Venue staff will ask you to describe specific details about the item that only the owner would know - like what's inside a wallet, phone lock screen, distinguishing marks, or where you were sitting. This verification happens before they confirm the match.
Many venues offer secure delivery for a small fee to cover postage. Alternatively, you can authorise someone else to collect on your behalf. Contact details and collection options are provided once a match is confirmed.
Our AI analyses all potential matches and works with venue staff behind the scenes to identify the most likely match. You'll only be contacted about items that are strong matches. The venue will verify ownership details with you before confirming it's your item.
No problem! We'll contact them on your behalf. Just report your lost item and select the venue - even if they're not registered yet, we'll reach out to them directly to check if they have your item. You don't need to make any phone calls.