Every reunited item is a 5-star review waiting to happen. Give your team the superpower to deliver unforgettable customer service moments that competitors can't match.
These aren't just returns. They're the moments that turn customers into raving fans who tell everyone about your exceptional service.
Someone's wallet with their bank cards and ID. They log it drunk at 2am, wake up to a match notification. You've saved their weekend.
Lost phone with critical contacts and work emails. Your instant matching means they're recommending you to every corporate client they have.
Keys left behind after a celebration. You reunite them before the locksmith gets called - they're telling this story for years.
Every second counts when someone loses something valuable. Our AI works 24/7 to find potential matches across the entire network. You stay in control - quick review and confirm before collection.
Someone loses their wallet at your venue. They file a report on our platform - even at 3am after a night out.
AI instantly compares their description against every item in your system. Smart semantic matching handles different words for the same thing.
Both you and the customer get notified within seconds. They wake up to find their item is safe. You're the hero.
The matching engine runs in both directions. When staff log a found item, AI automatically checks if anyone has already reported it missing. When a customer files a lost report, AI searches through all items already in your system.
This means matches happen instantly, whether the item was found first or reported first. No waiting, no manual checking, no phone calls.
AI knows "mobile" and "phone" are the same. Matches "black leather wallet" with "dark brown purse".
Searches your venue first, then nearby venues, expanding radius automatically if no match found.
Matches get scored 0-100. Only high-confidence matches notify customers. You review before confirming.
While others leave customers frustrated, you become the hero with AI-powered efficiency that feels like magic.
Snap a photo and AI instantly detects category, brand, model, colour. No manual data entry.
AI understands context and meaning, matching items even when described differently.
Photo → AI analysis → auto-filled form → submit. Staff log items in under 30 seconds.
AI evaluates 15+ attributes and confidence levels. High-quality matches, not false positives.
AI identifies items from images - phones, wallets, bags, keys, jewelry.
AI finds matches with typos, synonyms, or vague descriptions automatically.
No typing, no training. AI handles the hard part. Secure PIN access, no passwords.
AI processes matches in real-time across thousands of items. Owners notified instantly.
£22/month for unlimited items. No per-item fees, no hidden costs.
In a world where customer service is everyone's weakness, make it your strength.
Staff spend seconds, not minutes. More time for actual customer service.
Customers search themselves. You deliver exceptional service without phone calls.
Every item logged is automatically matched across the network. Owners notified immediately.
"When customers lose something valuable, they're stressed and vulnerable. Being the one who helps them in that moment? That's how you create customers for life."
This isn't about lost & found. It's about showing customers you care when it matters most.
Everything you need to know about loggit for your venue
Simply snap a photo of the item with your phone. Our AI instantly analyses the image to detect category, brand, model, colour, and category-specific details (like wallet material, bag type, key fob shape, etc.). It also generates a full description that we use to match against customer reports. Staff review all pre-filled details and can easily edit any field before submitting. The AI provides smart defaults to save time, but you always have full control. The entire process takes under 30 seconds.
No. The AI only notifies you when it's confident there's a real match. When customers report a lost item, the AI analyses their description against items physically logged in your system. You only get notified if there's a strong match with something you actually have. No random notifications, no false alarms - just genuine matches that need your attention.
£22/month for unlimited items, unlimited staff accounts, and unlimited matches. No setup fees, no per-item charges, no hidden costs. Monthly billing, cancel anytime.
About 2 minutes. Create an account, add your venue details, and invite staff. That's it. Staff get secure PIN codes to log in from any device - no passwords to remember or training needed.
No training required. The interface is dead simple: tap to take a photo, review AI-filled details, submit. If they can use Instagram, they can use loggit. Most staff are logging items within their first minute.
Items stay in your system indefinitely. If someone reports a lost item weeks or months later, the AI will automatically match it and notify you. You decide your own disposal policies for items after a certain period.
No. Customers never see a list of items. They report what they lost, and our AI privately matches it against your inventory. Only confirmed matches are visible to the customer after staff verification.
Absolutely. All data is encrypted, staff access is PIN-protected, and items are only shared with verified customers after manual staff approval. Your venue controls who sees what.
loggit works alongside any existing system. Many venues use both initially, then phase out their old system once they see how much faster and more effective loggit is. No forced migration required.
We collect as much information as possible about the lost item from the customer - detailed descriptions, distinguishing features, where they lost it, when, and any unique identifiers. Our AI analyses all this to match against your items and gives you a confidence score. You review the match details and customer information, then use your judgement to verify ownership before arranging collection. The AI helps you make the right decision, but you stay in full control.
Start fresh - just log new items as they come in. The AI will still match against old reports if customers describe items from your existing inventory. Alternatively, photograph your current items in batches when staff have downtime. Most venues clear their backlog within the first week.
The system sends reminders, but ultimately it's the customer's responsibility to collect. Items remain in your system until you decide to dispose of them. You control your own policies for how long to keep unclaimed items.
Join the network of venues providing exceptional customer service.
£22/month • Monthly billing • 2-minute setup